Making Change Orders a Thing of the Past
With budgets constantly under pressure and accurate forecasting required, nobody wants the price of a project to escalate once it’s underway. Blowing past a project budget isn’t just frustrating—it’s disruptive, delays progress, and can lead to high-profile and potentially embarrassing outcomes. That’s why we’ve made a bold commitment to our clients: a no-change-order guarantee.
That’s correct. Under no circumstances will there be change orders within the agreed-to scope of work—based on final bids and pricing—for all work required to implement the project properly. The only exceptions are hazardous material abatement or unforeseen conditions that our team is not able to observe, such as sub-surface or underground utilities. Once we agree on a project scope and cost, clients aren’t faced with unexpected changes, reimbursable expenses, or surprises. This is a major contrast with other work methods in our industry, where change orders are viewed as profit centers.
Our guarantee is possible because we provide sole accountability with ONE contract. Doing so provides peace of mind, knowing that the final cost will remain as agreed. You can focus on the excitement of your project without worrying about hidden fees or unforeseen expenses.
Going the Extra Mile Upfront
We carry out detailed analyses to ensure that our designs truly integrate all the elements of a high-performing building—the building envelope, mechanical and electrical systems, plumbing, controls, and more, whether already in place or to be included as part of the project. We take complete responsibility for the scope of every proposed project. We are the single point of contact from the first appointment to project completion. Our track record confirms our commitment to no change orders, and we have kept this promise on 100% of our projects. For us, it’s the way we do business. For our clients, it’s reassurance that their projects will be completed with real budget control and sole accountability.
Frequently Asked Questions
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How can Performance Services offer no change orders?
Sole accountability. Design-build provides one contract with the owner, not separate architect and construction manager contracts. We don’t eliminate change orders by building in large amounts of contingency. We make sure we know the project in great detail before we quote. Our approach means walking the corridors and getting to know the spaces and the challenges as thoroughly as our clients. It means lifting the tiles and turning the pages of the plans. Nothing is left to assumptions or chance. Developing a genuinely accurate scope of work comes from applying our favorite philosophy: measure twice and cut once.
